Privacy Policy – ​​EquoNova®

Applicable from October 10, 2025

Last updated: January 24, 2026

Section 1. General Information

1.1 Preamble

EquoNova®, mindful of respecting privacy and individual rights, particularly with regard to automated processing, is committed to ensuring complete transparency towards its clients, partners, independent secretaries and visitors.

This policy describes:

Personal data that may be collected.

The purposes of their processing.

The means of action available to users to fully exercise their rights.

For further information on the protection of personal data, we invite you to consult the CNIL website: www.cnil.fr.

You can browse our entire website without providing any personal data. However, this policy aims to inform you of our practices regarding the collection and use of information that you may provide to us through:

Our contact forms.

Our communication modules, such as WhatsApp.

Our newsletter.

We only collect the information necessary to assist you with your administrative procedures. Your data is never resold and is processed solely within the framework of our services and our relationship with Shopify, our technical and hosting partner.

The current online version of this policy is the only enforceable version for the entire duration of use of the site and until a new version replaces it.

1.2 Compliance with the General Data Protection Regulation (GDPR)

EquoNova® is committed to fully complying with the General Data Protection Regulation (GDPR – EU regulation 2016/679) as well as French legislation applicable to the protection of personal data.

In this context, we guarantee that:

The personal data you provide to us is collected and processed lawfully, fairly and transparently.

They are collected only for specified, explicit and legitimate purposes, and are not further processed in a manner incompatible with those purposes.

The information collected is adequate, relevant and limited to what is necessary to provide our services.

Your data is accurate and updated when necessary.

Your data is kept only for the period necessary to achieve the purposes for which it was collected, in accordance with legal obligations.

Appropriate technical and organizational measures are implemented to ensure the security and confidentiality of your data.

In accordance with the GDPR, you have rights regarding your personal data, including the right to access, rectification, erasure, restriction of processing, data portability, and objection. You can exercise these rights at any time by contacting us at: contact@equonova.com.

For more information on your rights and the GDPR, you can consult the CNIL website: www.cnil.fr.

Section 2. Personal Data Collected

We may collect the following information:

Contact details: name, surname, email address, telephone number, postal address if necessary.

Contact information: messages sent via the form, WhatsApp or
the newsletter.

Browsing data: IP address, browser used, pages viewed, interactions on the site (via cookies and analytics tools).

The data collected is used solely to respond to your requests, process your orders, send our newsletter or improve our services.

Section 3. Information Collection

Personal data may be collected:

Directly to you: via contact forms, quote requests, newsletter subscription.

Automatically: via cookies and similar technologies during browsing.

Through partners or service providers: such as Shopify for hosting and order management.

Section 4. Communication Modules and Forms

4.1 WhatsApp

A WhatsApp communication module is available on our website, in the bottom right corner of each page. Using this module means you will be communicating directly with us via WhatsApp. The information you share (name, phone number, messages) is used solely to respond to your requests and to track our services.

You also agree to the terms of use and privacy policy specific to WhatsApp (Meta Platforms, Inc.).

4.2 Contact forms and newsletter

The information you provide through our contact forms or when subscribing to our newsletter (name, email address, subject of your request, message) is collected to process your requests and respond as quickly as possible. This data is used solely for the purpose of responding to your request or sending the newsletter and is never shared with third parties, except for Shopify for hosting and technical data processing.

Section 5. Cookies and similar technologies

5.1 What is a "cookie"?

A "cookie" or tracker is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) and read when visiting a website, reading an email, or using software or a mobile application, regardless of the type of terminal used (CNIL).

5.2 Purposes of cookies on this site

The information collected by cookies is used for:

Monitor the volume, type, and configuration of traffic on the site.

Improve the design, layout, and functionality of the site.

To ensure administrative and planning purposes.

Optimize the user experience and the quality of service offered by EquoNova®.

5.3 Cookies present on this site:

Technical cookies: necessary for the operation of the site and the proper execution of services.

Analytical cookies: used to measure audience, analyze traffic and optimize the site.

Marketing and advertising cookies (if applicable): used only with your consent to deliver content tailored to your interests.

Google cookies.

Google Analytics: allows you to measure the website's audience.

Google Tag Manager: facilitates the implementation of tags on pages and allows you to manage Google tags.

These cookies have a lifespan of 13 months.

For more information on the use, management and deletion of cookies, please visit: https://www.cnil.fr/fr/cookies-les-metiers-pour-les-maitriser

5.4 Management and consent

By continuing to browse this site, you agree to the use of cookies. You can manage your preferences or refuse certain cookies via your browser or the cookie management options offered on the site.

Section 6. Use of Information

Your data is used for:

To provide, personalize and improve our services.

Responding to your requests and questions.

Ensuring security and preventing fraud.

To communicate with you for operational or marketing purposes (with your consent).

Section 7. Information Sharing

Your information may be shared:

With Shopify, for hosting and transaction processing.

With technical partners necessary for the proper execution of services.

To comply with legal obligations or respond to judicial requests.

We never sell your personal data.

Section 8. Your rights

Depending on where you live, you have rights regarding your personal information:

Right of access and rectification.

Right to erasure and restriction of processing.

Right to data portability.

Right to object or withdraw consent.

You can exercise these rights by contacting us at: contact@equonova.com.

For more information: www.cnil.fr.

Section 9. Security and Conservation

We implement technical and organizational security measures to protect your data.

Personal information is retained only for as long as necessary to provide our services and comply with legal obligations.

Section 10. International Transfers

Your data may be transferred outside the European Economic Area to enable the use of Shopify services. These transfers are carried out in accordance with the European Commission's standard contractual clauses and other applicable legal safeguards.

Section 11. Policy Changes

We may update this policy at any time. The updated version will be posted on the website and the date of the last update will be changed accordingly.

Section 12. Data Retention Policy

EquoNova® retains your data for the period necessary to provide you with its services or to provide you with assistance.

To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain certain information even if we no longer need it to provide you with our services.

Section 13. Commercial Offers

You may receive marketing offers from EquoNova®. If you do not wish to receive them, you can unsubscribe by contacting us at contact@equonova.com .

Your data may also be used by EquoNova® partners for marketing purposes. If you do not wish your data to be shared for this purpose, please inform us at the same address: contact@equonova.com .

By using this website, you agree not to collect or use personal data in an unauthorized manner, nor to engage in any activity that could infringe upon the privacy or reputation of individuals. EquoNova® accepts no liability in this regard.

Data used for commercial purposes is stored in accordance with applicable legislation.

Section 14. Contact

For any questions about the Privacy Policy, to exercise your rights, or for any information regarding the products presented on the site or the site itself: Email: contact@equonova.com

You can leave a message at this address for any request relating to the site, services, your personal data or the products offered.